Shipping policy

We ship worldwide. Very Pleasant news.

Shipping costs and available delivery options are calculated at checkout based on your location. Any estimated delivery times provided are estimates only and may vary slightly depending on destination, customs and local delivery services.

Pre-Orders

Items marked PRE-ORDER are, you guessed it, pre-order products. Please check the relevant product description for estimated delivery timelines.

If your order contains a pre-order item alongside in-stock items, please refer to the product description or shipping information provided at checkout for details on when your order will be dispatched.

Delivery

Once your order is ready to be shipped, you'll receive confirmation and tracking information where available.

Please ensure the shipping address provided at checkout is correct and that your parcel can be received or left somewhere safe. If nobody is available to receive a delivery, please make any necessary arrangements with the courier where possible.

Once tracking information confirms that an order has been delivered, Pleasant Homeware is unable to provide any further assistance regarding the location or recovery of the parcel. Please make sure your delivery address and arrangements are suitable for receiving your order safely.

If you need help with an order before it has been confirmed as delivered, please contact us at support@pleasanthomeware.com.